Terms & Conditions
General terms and conditions
Company name: HALF BUDGET
Head office address: 885 avenue du Dr Julien Lefebvre - 06270 Villeneuve-Loubet, France
Contact e-mail address: admin@phenomene.eu
SIRET : 835 397 068 00031
VAT : FR82835397068
Article 1 - Entire agreement
The present general terms and conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.
These general terms and conditions of sale apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels.
They are available on the https://www.phenomene.eu/ website and shall prevail, where applicable, over any other version or any other contradictory document.
Seller and Buyer agree that these terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time. They will be applicable as soon as they are put online.
If a condition of sale is missing, it will be considered to be governed by current practice in the distance-selling sector whose companies are based in France.
These terms and conditions are valid until 31/12/2023.
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Article 2 - Content
The purpose of these terms and conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the https://www.phenomene.eu/ website.
These conditions only apply to purchases made by buyers located in France and delivered exclusively within France. For deliveries outside France, please send an e-mail to admin@phenomene.eu
These purchases concern the following products: live plants, fresh or dried flowers, decorative items, gift cards, accessories and promotional items.
The purchaser declares that he/she has read and accepted these terms and conditions of sale before making an immediate purchase or placing an order. In this respect, they are enforceable against him/her in accordance with the terms of article 1119 of the French Civil Code.
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Article 3 - Pre-contractual information
3.1 The buyer acknowledges having been informed, prior to placing his order and concluding the contract, in a readable and understandable manner, of these general conditions of sale and of all the information listed in article L. 221 -5 of the consumer code.
3.2 The following information is transmitted to the buyer in a clear and understandable manner: - the essential characteristics of the good or service; - the price of the good or service; - all additional transport, delivery or postage costs and all other possible costs; - in the absence of immediate execution of the contract, the date or deadline by which the service provider undertakes to deliver the goods or perform the service, whatever its price; - information relating to the identity of the service provider, its postal and electronic contact details, and its activities, those relating to legal guarantees, the functionalities of the digital content and, where applicable, its interoperability, the existence and the terms of implementation of guarantees and other contractual conditions.
3.3 The seller communicates to the buyer the following information: - its name or company name, the geographical address of its establishment and, if different, that of the head office and its email address; - the terms of payment, delivery and execution of the contract, as well as the terms provided by the professional for the processing of complaints; - in the event of sale, the existence and terms of exercise of the legal guarantee of conformity provided for in articles L. 217-1 et seq. of the Consumer Code, of the guarantee against hidden defects provided for in articles 1641 et seq. of the civil code, as well as, where applicable, the commercial guarantee and after-sales service respectively referred to in articles L. 217-21 ff and L. 217-25 ff of the Consumer Code; - the duration of the contract, when it is concluded for a fixed duration, or the conditions of its termination in the case of a contract of indefinite duration.
3.4 The seller indicates, with regard to digital content: - any relevant interoperability of this content with certain hardware or software of which the professional is or reasonably should be aware.
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Article 4 - The order
The buyer has the possibility of placing his order online, from the online catalog and using the form which appears there, for any product, within the limits of available stocks. To place their order, the buyer adds the product(s) of their choice to the basket. He will then validate his basket using the “order” button (button which validates these T&Cs). Their personal information allowing the smooth running of the delivery will then be requested: title, surname, first name, email address, password (to be created), date of birth, postal address. The buyer will then choose their delivery method and payment method. The buyer will then need to enter their credit card details to proceed with payment. He will then receive an order confirmation by email. If an ordered product is unavailable, the buyer will be informed by email. For the order to be validated, the buyer must accept, by clicking where indicated, these general conditions. He will also have to choose the address and the delivery method, and finally validate the payment method. The sale will be considered final: - after sending the buyer confirmation of acceptance of the order by the seller by email; - and after collection by the seller of the entire price. Any order constitutes acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below. In certain cases, including non-payment, incorrect address or other problem with the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved. The cancellation of the order for this Product and its possible refund will then be made, the rest of the order remaining firm and final. For any questions relating to the tracking of an order, the buyer must contact the seller at admin@phenomene.eu.
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Article 5 - Electronic signature
The online provision of the buyer's bank card number and the final validation of the order will constitute proof of the buyer's agreement: - due date of sums due under the purchase order, - signature and express acceptance of all operations carried out. In the event of fraudulent use of the bank card, the buyer is invited, as soon as this use is noticed, to contact admin@phenomene.eu
Article 6 - Order confirmation
The seller provides the buyer with a copy of the contract, on paper signed by the parties or, with the buyer's agreement, on another durable medium, confirming the express commitment of the parties.
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Article 7 - Proof of the transaction
Computerized records, kept in the seller's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.
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Article 8 - Product information
The products governed by these general conditions are those which appear on the seller's website and which are indicated as sold and shipped by the seller. They are offered while stocks last. The products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller cannot be held liable. The photographs of the products are not contractual.
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Article 9 - Price
The seller reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date. Prices are in euros. They do not take into account delivery costs, invoiced additionally, and indicated before validation of the order. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store. Payment of the entire price must be made when ordering. At no time can the amounts paid be considered as deposits or deposits. If one or more taxes or contributions, particularly environmental, were to be created or modified, either up or down, this change could be reflected in the selling price of the products. The price is payable in full and in a single payment when ordering and by credit card only.
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Article 10 - Payment method
This is an order with obligation to pay, which means that placing the order involves payment by the buyer. To pay for their order, the buyer must have a bank card. The buyer guarantees to the seller that he has the authorizations possibly necessary to use the payment method, when validating the order form. The seller reserves the right to suspend all order management and delivery in the event of refusal of authorization for payment by credit card from officially accredited organizations or in the event of non-payment. The seller reserves the right in particular to refuse to make a delivery or to honor an order from a buyer who has not fully paid a previous order or with whom a payment dispute is being administered. Payment of the price is made in cash when ordering, by credit card by indicating directly in the area provided for this purpose the card number, without spaces between the numbers, as well as its expiry date and security code. The Customer guarantees to the seller that he is the holder of the means of payment used for the purpose of paying for the Order and that he has sufficient funds to fully cover the payment of his Order. Payments made by the buyer will only be considered final after actual collection of the sums due by the seller.
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Article 11 - Availability of products - Refund - Resolution
Except in cases of force majeure or during periods of closure of the online store which will be clearly announced by the seller, shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email. For deliveries in mainland France, the deadline is 48 hours to 96 hours from the day following that on which the buyer placed their order. In the event of non-compliance with the agreed delivery date or deadline, the buyer must, before resolving the contract, instruct the seller to perform it within a reasonable additional period. In the absence of execution at the end of this period, the buyer may freely terminate the contract. The buyer must complete these successive formalities by registered letter with acknowledgment of receipt or in writing on another durable medium. The contract will be considered terminated upon receipt by the seller of the letter or writing informing him of this resolution, unless the professional has complied in the meantime. The buyer may, however, immediately terminate the contract, if the dates or deadlines seen above constitute for him an essential condition of the contract. In this case, when the contract is terminated, the seller is required to reimburse the buyer for all sums paid, at the latest within 14 days following the date on which the contract was terminated. In accordance with article L. 242-4 of the Consumer Code, when the professional has not reimbursed the sums paid by the consumer, the sums due are automatically increased: - the legal interest rate if the reimbursement occurs no later than 10 days after the expiration of the 14-day period stated above, - 5% if the delay is between 10 and 20 days, - 10% if the delay is between 20 and 30 days, - 20% if the delay is between 30 and 60 days, - by 50% between 60 and 90 days, - and five additional points for each new month of delay up to the price of the product, then the legal interest rate.
If the ordered product is unavailable, the buyer will be informed as soon as possible and will have the option to cancel their order. The buyer will then have the choice of requesting either a refund of the sums paid within 30 days of payment at the latest, or an exchange of the product.
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Article 12 - Delivery terms
Delivery means the transfer to the consumer of physical possession or control of the good. It is only made after confirmation of payment by the seller's banking organization.
The products ordered are delivered according to the following terms: The package is collected by the carrier chosen by the Seller. The buyer can choose at the time of their order for home delivery or collection at a relay point. Delivery times are 48 to 96 hours in mainland France (excluding Corsica).
The delivery terms will be indicated on the Site, and during the Order.
Applicable delivery times will also be indicated.
Delivery is ensured by an independent service provider, to the address mentioned by the Customer when placing the Order and to which the carrier can easily access.
Delivery can also be made to a relay point, depending on the Customer's choice. The Customer must then collect it from the relay point chosen when placing the Order, after having been notified of the arrival of the Order.
The products are delivered to the address indicated by the buyer on the order form, the buyer must ensure its accuracy. Any package returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the buyer's expense. The buyer can, at his request, have an invoice sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.
If the buyer is absent on the day of delivery, the delivery person will leave a calling card in the mailbox, which will allow the package to be collected from the location and during the time indicated.
If at the time of delivery, the original packaging is damaged, torn or opened, the buyer must then check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip (package refused because open or damaged).
The buyer must indicate on the delivery note and in the form of handwritten reservations accompanied by his signature any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products, etc.).
This verification is considered to have been carried out once the buyer, or a person authorized by him, has signed the delivery note.
The buyer must then confirm these reservations to the carrier by registered mail at the latest within two working days following receipt of the item(s) and send a copy of this letter to the seller at the address indicated in the legal notices of the site.
If the products need to be returned to the seller, they must be the subject of a return request to the seller within 7 days of delivery. Any complaint made outside this deadline cannot be accepted. The return of the product can only be accepted for products in their original condition (packaging, accessories, instructions, etc.).
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Article 13 - Delivery issues
The buyer must make to the seller the same day of delivery or at the latest the first working day following delivery, any claim of delivery error and/or non-conformity of the products in nature or quality in relation to the indications appearing on the order form. Any complaint made after this deadline will be rejected.
The claim may be made, at the buyer's choice:
- email address: admin@phenomene.eu
- postal address: 885 avenue du Dr Julien Lefebvre - 06270 Villeneuve-Loubet
Any complaint not made in accordance with the rules defined above and within the time limits cannot be taken into account and releases the seller from any liability towards the buyer.
Upon receipt of the complaint, the seller will assign an exchange number for the product(s) concerned and communicate it by e-mail to the buyer. The exchange of a product can only take place after the exchange number has been assigned.
In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, to the following address: 885 avenue du Dr Julien Lefebvre - 06270 Villeneuve -Loubet.
Return costs are the responsibility of the seller.
Article 14 - Transfer of risks
The transfer of ownership and the related risks of loss and deterioration will only be carried out after full payment of the price by the buyer, regardless of the delivery date. The products therefore travel at the seller's risk.
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Article 15 - Product guarantee
In the appendix to these general conditions of sale, you will find the reproduction of articles L. 217-4, L. 217-5, L. 217-12 and L. 217-16 of the Consumer Code and the reproduction of articles 1641 and 1648 of the civil code.
15.1 Legal guarantee of conformity and legal guarantee of hidden defects
HALF BUDGET – 885 avenue du Dr Julien Lefebvre - 06270 Villeneuve-Loubet guarantees the conformity of the goods with the contract, allowing the buyer to make a request under the legal guarantee of conformity provided for in articles L. 217-4 and following of the Consumer Code or the guarantee of defects in the thing sold within the meaning of articles 1641 et seq. of the Civil Code. In the event of implementation of the legal guarantee of conformity, it is recalled that:
- the buyer can choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L. 217-12 of the Consumer Code;
- Or failing that – benefits from a price reduction or termination of the contract. The consumer also has the right to suspend payment of all or part of the price or the delivery of the benefit provided for in the contract until the seller has fulfilled his obligations under this chapter, in the conditions of articles 1219 and 1220 of the civil code.
Any replacement implemented by HALF BUDGET within the framework of this guarantee will result, from receipt of the replacement product, in a new legal guarantee of conformity period attached to the replaced product. Please note: when the item is replaced at your request, the legal guarantee of conformity cannot be renewed.
In addition, it is recalled that:
- the legal guarantee of conformity applies independently of the commercial guarantee indicated below;
- the buyer may decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the civil code. In this case, he can choose between canceling the sale or reducing the price in accordance with article 1644 of the civil code.
The buyer is expressly informed that the seller is not the producer of all the products presented within the meaning of law no. 98-389 of May 19, 1998 relating to liability for defective products.
The seller HALF BUDGET does not offer a commercial guarantee.
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Article 16 - Right of withdrawal
In accordance with the provisions of the Consumer Code, the buyer has a period of 14 working days from the date of delivery of their order to return any item that does not suit them and request an exchange or refund without penalty. , with the exception of return costs which remain the responsibility of the buyer.
The products must, however, be returned in their original packaging and in perfect condition within 14 days following notification to the seller of the buyer's decision to withdraw.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be remarketed in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products will not be returned.
In the event of delivery to a relay point, the same applies to packages having spent more than 5 days in the chosen point (this applies to live plants and not accessories).
The right of withdrawal can be exercised online, using the withdrawal form below, by writing to admin@phenomene.eu
In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other method of declaration of withdrawal is accepted. It must be unambiguous and express the desire to retract.
If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased will be refunded and the delivery costs will be refunded.
Return costs are the responsibility of the buyer.
The exchange (subject to availability) or refund will be made within 14 days of receipt by the seller of the products returned by the buyer under the conditions provided above.
Model withdrawal form:
Letter to be sent by registered mail with acknowledgment of receipt to the seller.
First and last name of the consumer
His address
ZIP code
Recipient: First and last name of the professional seller
Address of recipient (seller)
ZIP code
At ..., on ... (date of letter)
Dear,
On ... (indicate the date appearing on the order form), I ordered ... (designation of the object: for example a philodendron plowmanii, an evy begonia, etc.) which you gave me delivered (or that I received) on ... (date).
In accordance with article L. 221-18 of the Consumer Code, I exercise my right of withdrawal.
Consequently, I kindly ask you to return to me as quickly as possible and at the latest within 14 days following receipt of this letter, the sum of ... euros that I paid you when placing my order, in accordance with the provisions of article L. 221-24 of the Consumer Code.
Please find attached (indicate the returned item) that I am returning to you.
You can optionally add:
Otherwise, I would be forced to initiate criminal proceedings against your company.
Please believe, Madam, Sir, in the expression of my distinguished feelings.
Signature
Please note that the right of withdrawal does not apply to live plants. It only applies to ancillary products.
Article L221-28
The right of withdrawal cannot be exercised for contracts:
1° The provision of services fully executed before the end of the withdrawal period and the execution of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal;
2° The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;
3° Supply of goods made according to the consumer's specifications or clearly personalized;
4° Supply of goods likely to deteriorate or expire quickly;
5° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
6° Supply of goods which, after having been delivered and by their nature, are mixed inseparably with other articles;
7° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;
8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;
9° Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
10° Supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
11° Concluded at a public auction;
12° Provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period;
13° Supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.
Article 17 - Force majeure
Any circumstances beyond the control of the parties preventing the execution under normal conditions of their obligations are considered as causes of exemption from the obligations of the parties and result in their suspension.
The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.
All irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, the following are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.
The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure lasts for more than three months, these general conditions may be terminated by the injured party.
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Article 18 - Intellectual property
The content of the website (technical documents, drawings, photographs, etc.) remains the property of the seller, the sole owner of the intellectual property rights to this content.
Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.
Article 19 - Information Technology and Freedom
The personal data provided by the buyer are necessary to process their order and prepare invoices.
They may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.
The buyer has a permanent right of access, modification, rectification and opposition with regard to information concerning him. This right can be exercised under the conditions and according to the terms defined on the website https://www.phenomene.eu
To ensure proper delivery, the buyer must provide their telephone number. The consumer has the right to register on the list opposing telephone canvassing, 223-2 Consumer Code.
Article L223-2
When a professional is required to collect telephone data from a consumer, he informs him of his right to register on the list opposing telephone canvassing.
When this collection of information is done at the time of the conclusion of a contract, the contract mentions, in a clear and understandable manner, the existence of this right for the consumer.
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Article 20 - Partial non-validation
If one or more stipulations of these general conditions are held to be invalid or declared such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force and their scope.
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Article 21 - Non-waiver
The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.
Article 22 - Title
In the event of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 23 - Language of the contract
These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.
Article 24 - Mediation
In accordance with articles L.616-1 and R.616-1 of the Consumer Code, we offer a consumer mediation system. The mediation entity selected is: CNPM - CONSUMER MEDIATION. In the event of a dispute, you can submit your complaint on its website: https://cnpm-mediation-consommation.eu or by post by writing to CNPM - MEDIATION - CONSOMMATION - 27 avenue de la Libération - 42400 Saint-Chamond
Online Dispute Resolution Platform: In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of disputes online between consumers and professionals in the European Union.
This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/
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Article 25 - Applicable law
These general conditions are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention. This is the case for substantive rules as well as for formal rules. In the event of a dispute or complaint, the buyer will contact the seller as a priority to obtain an amicable solution.
The consumer with his habitual residence located in a country of the European Union also benefits from rights protecting him under the mandatory provisions of the law applicable in his country of residence.
Clause in the E-commerce Terms of Sale
1.1 Collection of personal data
The personal data collected on this site are as follows: Title, Name, First name, email, Date of Birth, Postal address, Telephone number, banking information for payment of orders.
1.1.1 Account opening
When creating the user's account, their last name, first name, email address and date of birth.
1.1.2 Connection
When the user connects to the website, it records, in particular, their first and last name, connection data, usage data, location data and payment data.
1.1.3 Profile
Using the services provided on the website allows you to complete a profile, which may include an address and a telephone number.
1.1.4 Payment
As part of the payment for the products and services offered on the website, it records financial data relating to the user's bank account or credit card.
1.1.5 Communication
When the website is used to communicate with other members, data concerning the user's communications are subject to temporary retention.
1.1.6 Cookies
Cookies are used as part of the use of the site. The user has the option to deactivate cookies from their browser settings.
1.2 Use of personal data
The purpose of the personal data collected from users is to provide the website's services, their improvement and the maintenance of a secure environment. More specifically, the uses are as follows:
- access and use of the website by the user;
- management of the operation and optimization of the website;
- organization of the conditions of use of Payment Services;
- verification, identification and authentication of data transmitted by the user;
- implementation of user assistance;
- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
- prevention and detection of fraud, malware (malicious software) and management of security incidents;
- management of possible disputes with users;
- sending commercial and advertising information, based on user preferences.
1.3 Sharing personal data with third parties
Personal data may be shared with third party companies in the following cases:
- when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has entered into contracts;
- when the user publishes, in the free comment areas of the website, information accessible to the public;
- when the user authorizes a third party's website to access their data;
- when the website uses the services of service providers to provide user assistance, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in compliance with the provisions of the applicable regulations on the protection of personal data. staff ;
- if required by law, the website may transmit data to follow up on complaints presented against the Platform and to comply with administrative and legal procedures;
- if the website is involved in a merger, acquisition, transfer of assets or receivership procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.
1.4 Security and confidentiality
The website implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the internet is not a completely secure environment and the Platform cannot guarantee the security of the transmission or storage of information on the internet.
1.5 Implementation of user rights
In accordance with the regulations applicable to personal data, users have the following rights:
- they can update or delete the data that concerns them by logging into their account and configuring the settings of that account;
- they can delete their account by writing to the following email address: admin@phenomene.eu. It should be noted that information shared with other users, such as publications on forums, may remain visible to the public on the website, even after the deletion of their account;
- they can exercise their right of access, to know the personal data concerning them, by writing to the following email address: admin@phenomene.eu. In this case, before implementing this right, the Platform may request proof of the user's identity in order to verify its accuracy;
- if the personal data held by the website is inaccurate, they may request that the information be updated by writing to the following email address: admin@phenomene.eu;
- users may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following email address: admin@phenomene.eu.
1.6 Evolution of this clause
The website reserves the right to make any modification to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the Platform undertakes to publish the new version on its site. The website will also inform users of the modification by email, within a minimum of 15 days before the effective date.
If the user does not agree with the terms of the new wording of the personal data protection clause, he has the possibility of deleting his account.
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Information notice concerning the exercise of the right of withdrawal by the consumer
Article 1 - Right of withdrawal
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.
To exercise the right of withdrawal, you must notify us at HALF BUDGET – 885 avenue du Dr Julien Lefebvre - 06270 Villeneuve-Loubet or by email: admin@phenomene.eu of your decision to withdraw from this contract by means of a clear declaration. of ambiguity. You can use the withdrawal form template but it is not obligatory.
For the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.
Article 2 - Effects of withdrawal
In the event of withdrawal by you from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, where applicable, a method of delivery). delivery other than the less expensive method of standard delivery offered by us), without undue delay and, in any event, no later than 14 days from the day on which we are informed of your decision to withdraw from this contract.
We will make the refund using the same payment method that you used for the initial transaction, this refund will not incur any costs for you.
You must return or return the goods to us or to HALF BUDGET – 32 avenue du Châtaignier - 06600 Antibes, France without undue delay and, in any event, no later than 14 days after you contact us. communicate your decision to withdraw from this contract.
This deadline is deemed to have been met if you return the goods before the expiration of the 14-day period.
You will have to cover the direct costs of returning the goods.